Mobile Ordering
Mobile Ordering
- I had an incorrect item in my order. What do I do?
- How do I pick up my order?
- The restaurant was closed when I went to collect my order, what should I do?
- I did not receive an order confirmation, has my order gone through?
- I have an old order stuck in my app, what should I do?
- Can I pick up my order at the drive thru?
- Why is my local restaurant not available for Mobile Ordering?
- Can I order delivery on the website?
- I got to the restaurant and something I ordered was unavailable, who should I contact for my refund?
- Why isn’t my favourite meal available for Mobile Ordering?
- Do I get stamps when using Mobile Ordering?
- Do I need to be a Colonel’s Club member to use Mobile Ordering?
- Can I choose the time I collect my order in restaurant?
- How long do I have to collect my order?
- I ordered from the wrong restaurant, can I collect somewhere else?
- Can I cancel an order on Mobile Ordering?
- My order was cancelled before I checked in, when will I get my money back?