If you’ve accidentally selected the wrong restaurant, don’t worry - it happens.

 

Haven’t checked in on the order yet?
If you don’t check in, you won’t be charged. You may see the order sitting as a pending transaction, but it will be automatically cancelled within 5 working days, with no action needed from you.
Please allow up to 5 working days for this to complete before contacting our Care Squad.

 

Already checked in on the wrong order?
In this case, the restaurant team will have started preparing the order. Please contact our Care Squad and they’ll be happy to help: https://help.kfc.co.uk/hc/en-gb/requests/new

 

If you still need your food, you can place a new order at the correct restaurant.